Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 968 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) shouting back (d) using a calm voice
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
4. 4.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 3 (d) step 1
5. 5.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) using a calm voice (d) saying “I feel…”
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) walking off in anger (d) saying “I feel…”
8. 8.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
9. 9.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
11. 11.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
12. 12.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) taking sides at once (d) apologising sincerely
13. 13.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
14. 14.Which of these helps solve a conflict? (a) taking sides at once (b) focusing on the problem (c) walking off in anger (d) spreading gossip
15. 15.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) apologising sincerely (d) shouting back
16. 16.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) taking sides at once (d) saying “I feel…”
17. 17.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
18. 18.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
19. 19.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
20. 20.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
21. 21.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “You are always wrong.”
22. 22.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) name-calling (d) saying “I feel…”
24. 24.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) finding a middle way (d) shouting back
25. 25.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) shouting back (d) using a calm voice
26. 26.Which of these makes a conflict worse? (a) spreading gossip (b) saying “I feel…” (c) focusing on the problem (d) listening without blame
27. 27.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 1 (d) step 4
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
29. 29.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) focusing on the problem (d) bringing up old fights
31. 31.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
32. 32.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
34. 34.True or false: “name-calling” makes a conflict worse. (a) False (b) True
35. 35.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
36. 36.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
38. 38.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
39. 39.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
40. 40.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) apologising sincerely (d) name-calling

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students