Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 982 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with silence (d) with a winner and loser
2. 2.Which of these makes a conflict worse? (a) saying “I feel…” (b) name-calling (c) listening without blame (d) apologising sincerely
3. 3.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
4. 4.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
5. 5.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) apologising sincerely (d) walking off in anger
6. 6.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
7. 7.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 1 (d) step 3
8. 8.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
9. 9.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
10. 10.Which of these helps solve a conflict? (a) finding a middle way (b) shouting back (c) walking off in anger (d) name-calling
11. 11.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) walking off in anger (d) using a calm voice
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
13. 13.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) focusing on the problem (d) spreading gossip
14. 14.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
15. 15.True or false: “name-calling” helps solve a conflict. (a) True (b) False
16. 16.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
17. 17.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
18. 18.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
20. 20.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) bringing up old fights (d) using a calm voice
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
22. 22.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 2 (d) step 4
23. 23.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
24. 24.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
25. 25.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
27. 27.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
28. 28.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
29. 29.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
30. 30.Which of these makes a conflict worse? (a) bringing up old fights (b) listening without blame (c) using a calm voice (d) focusing on the problem
31. 31.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
32. 32.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
33. 33.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
34. 34.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
35. 35.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
36. 36.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
37. 37.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 1 (d) step 4
38. 38.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
39. 39.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to understand fully (d) to waste time
40. 40.🔍 Which is the odd one out? (a) spreading gossip (b) listening without blame (c) using a calm voice (d) focusing on the problem

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students