Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 984 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
2. 2.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
3. 3.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
4. 4.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 1 (d) step 2
5. 5.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
6. 6.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 3 (d) step 4
7. 7.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
8. 8.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
9. 9.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
10. 10.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) shouting back (d) apologising sincerely
11. 11.🔍 Which is the odd one out? (a) shouting back (b) finding a middle way (c) bringing up old fights (d) spreading gossip
12. 12.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
13. 13.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
14. 14.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) finding a middle way (d) spreading gossip
15. 15.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
16. 16.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
17. 17.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
18. 18.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
19. 19.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
20. 20.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
22. 22.Which of these makes a conflict worse? (a) saying “I feel…” (b) name-calling (c) using a calm voice (d) apologising sincerely
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
24. 24.Which of these helps solve a conflict? (a) bringing up old fights (b) taking sides at once (c) using a calm voice (d) name-calling
25. 25.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) shouting back (d) finding a middle way
26. 26.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 2 (d) step 4
27. 27.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
28. 28.Which of these helps solve a conflict? (a) listening without blame (b) shouting back (c) name-calling (d) bringing up old fights
29. 29.True or false: “name-calling” helps solve a conflict. (a) False (b) True
30. 30.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 2 (d) step 3
31. 31.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 1 (d) step 2
32. 32.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
33. 33.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
34. 34.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
35. 35.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) taking sides at once (d) saying “I feel…”
36. 36.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
37. 37.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
38. 38.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) focusing on the problem (d) taking sides at once
39. 39.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 3 (d) step 4
40. 40.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse

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