Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 985 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 3 (d) step 4
2. 2.Which of these helps solve a conflict? (a) apologising sincerely (b) name-calling (c) spreading gossip (d) walking off in anger
3. 3.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
4. 4.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
5. 5.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
6. 6.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
7. 7.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 2 (d) step 3
8. 8.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 1 (d) step 3
9. 9.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
11. 11.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
12. 12.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) listening without blame (d) taking sides at once
13. 13.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
14. 14.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
15. 15.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
16. 16.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 1 (d) step 3
17. 17.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
19. 19.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) shouting back (d) listening without blame
20. 20.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) shouting back (d) apologising sincerely
21. 21.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) taking sides at once (d) focusing on the problem
22. 22.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) taking sides at once (d) name-calling
23. 23.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 1 (c) step 2 (d) step 4
24. 24.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
25. 25.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
26. 26.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
27. 27.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) bringing up old fights (d) using a calm voice
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
29. 29.True or false: “name-calling” helps solve a conflict. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) focusing on the problem (d) shouting back
31. 31.Which of these helps solve a conflict? (a) bringing up old fights (b) finding a middle way (c) spreading gossip (d) name-calling
32. 32.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) saying “I feel…” (d) shouting back
33. 33.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
34. 34.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
35. 35.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) focusing on the problem (d) taking sides at once
36. 36.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
37. 37.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
38. 38.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
39. 39.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
40. 40.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students