Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 986 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) scrap the project (d) the leader picks alone
3. 3.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 4 (d) step 2
4. 4.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
5. 5.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
6. 6.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
7. 7.Which of these makes a conflict worse? (a) apologising sincerely (b) shouting back (c) finding a middle way (d) using a calm voice
8. 8.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 3 (d) step 2
9. 9.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
10. 10.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) listening without blame (d) name-calling
11. 11.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
12. 12.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
13. 13.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
14. 14.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) walking off in anger (d) listening without blame
15. 15.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) taking sides at once (d) name-calling
16. 16.Which of these helps solve a conflict? (a) listening without blame (b) walking off in anger (c) shouting back (d) bringing up old fights
17. 17.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
18. 18.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
20. 20.Which of these makes a conflict worse? (a) spreading gossip (b) listening without blame (c) apologising sincerely (d) finding a middle way
21. 21.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
22. 22.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
23. 23.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) focusing on the problem (d) listening without blame
25. 25.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) shouting back
26. 26.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
27. 27.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) focusing on the problem (d) finding a middle way
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
29. 29.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 2 (d) step 4
30. 30.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
31. 31.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) taking sides at once (d) finding a middle way
32. 32.True or false: “shouting back” makes a conflict worse. (a) False (b) True
33. 33.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
34. 34.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
35. 35.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
36. 36.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) using a calm voice (d) spreading gossip
37. 37.Which of these helps solve a conflict? (a) using a calm voice (b) taking sides at once (c) shouting back (d) name-calling
38. 38.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
39. 39.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) finding a middle way (d) bringing up old fights
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan

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