Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 987 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
2. 2.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
4. 4.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
5. 5.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
6. 6.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
7. 7.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
8. 8.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
9. 9.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) shouting back (d) spreading gossip
10. 10.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
11. 11.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
12. 12.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) bringing up old fights (d) apologising sincerely
13. 13.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) finding a middle way (d) focusing on the problem
14. 14.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
15. 15.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
16. 16.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
17. 17.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
18. 18.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) spreading gossip (d) using a calm voice
19. 19.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) using a calm voice (d) focusing on the problem
20. 20.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) using a calm voice (d) spreading gossip
21. 21.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) saying “I feel…” (d) name-calling
22. 22.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
23. 23.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
24. 24.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
25. 25.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
26. 26.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
27. 27.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
28. 28.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
29. 29.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) focusing on the problem (d) using a calm voice
30. 30.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 3 (d) step 2
31. 31.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
32. 32.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
34. 34.True or false: “name-calling” makes a conflict worse. (a) True (b) False
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
36. 36.Which of these makes a conflict worse? (a) shouting back (b) listening without blame (c) finding a middle way (d) apologising sincerely
37. 37.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
38. 38.Which of these helps solve a conflict? (a) saying “I feel…” (b) bringing up old fights (c) name-calling (d) taking sides at once
39. 39.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options

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