Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 988 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
2. 2.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 4 (d) step 3
3. 3.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
4. 4.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
5. 5.Which of these helps solve a conflict? (a) bringing up old fights (b) apologising sincerely (c) shouting back (d) taking sides at once
6. 6.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) shouting back (d) bringing up old fights
7. 7.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
8. 8.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
9. 9.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) listening without blame (d) name-calling
10. 10.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
11. 11.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
12. 12.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
14. 14.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
15. 15.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 4 (d) step 1
16. 16.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
17. 17.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) walking off in anger (d) using a calm voice
18. 18.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
19. 19.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) apologising sincerely (d) name-calling
20. 20.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
21. 21.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) name-calling (d) taking sides at once
22. 22.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
23. 23.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) focusing on the problem (d) taking sides at once
24. 24.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
25. 25.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 1 (d) step 2
26. 26.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
27. 27.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 2 (d) step 4
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
30. 30.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
31. 31.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
32. 32.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
33. 33.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
34. 34.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
35. 35.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
36. 36.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
37. 37.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) shouting back (d) walking off in anger
39. 39.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
40. 40.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students