Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 993 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) walking off in anger (d) name-calling
2. 2.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) finding a middle way (d) spreading gossip
3. 3.True or false: “shouting back” helps solve a conflict. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) using a calm voice (d) apologising sincerely
5. 5.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
6. 6.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
7. 7.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
8. 8.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
9. 9.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
10. 10.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
11. 11.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) bringing up old fights (d) listening without blame
12. 12.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) apologising sincerely (d) spreading gossip
13. 13.Which of these makes a conflict worse? (a) saying “I feel…” (b) bringing up old fights (c) apologising sincerely (d) focusing on the problem
14. 14.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
15. 15.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
17. 17.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) walking off in anger (d) saying “I feel…”
18. 18.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
20. 20.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
21. 21.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
22. 22.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
24. 24.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) listening without blame (d) bringing up old fights
25. 25.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
26. 26.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 3 (c) step 1 (d) step 4
27. 27.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) shouting back (d) apologising sincerely
28. 28.True or false: “name-calling” makes a conflict worse. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) name-calling (d) bringing up old fights
30. 30.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
31. 31.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
32. 32.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) focusing on the problem (d) taking sides at once
33. 33.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) name-calling (d) saying “I feel…”
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
36. 36.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) using a calm voice (d) taking sides at once
37. 37.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
38. 38.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
39. 39.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
40. 40.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath

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