Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 995 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) spreading gossip (d) shouting back
2. 2.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
3. 3.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) name-calling (d) using a calm voice
4. 4.True or false: “shouting back” helps solve a conflict. (a) True (b) False
5. 5.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
6. 6.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) listening without blame (d) apologising sincerely
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) using a calm voice (d) name-calling
9. 9.True or false: “shouting back” makes a conflict worse. (a) True (b) False
10. 10.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
11. 11.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
12. 12.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) listening without blame (d) taking sides at once
14. 14.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) bringing up old fights (d) finding a middle way
15. 15.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
16. 16.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
17. 17.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
18. 18.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) walking off in anger (d) bringing up old fights
19. 19.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) using a calm voice (d) bringing up old fights
20. 20.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
21. 21.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
22. 22.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
23. 23.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 2 (d) step 3
24. 24.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) finding a middle way (d) listening without blame
25. 25.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) listening without blame (d) using a calm voice
26. 26.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) spreading gossip (d) using a calm voice
27. 27.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
29. 29.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
30. 30.🔍 Which is the odd one out? (a) taking sides at once (b) saying “I feel…” (c) shouting back (d) spreading gossip
31. 31.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 2 (d) step 1
32. 32.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 3 (d) step 1
33. 33.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
34. 34.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
35. 35.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) name-calling (d) focusing on the problem
36. 36.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) saying “I feel…” (d) name-calling
37. 37.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
39. 39.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
40. 40.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False

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