Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 997 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) focusing on the problem (d) taking sides at once
2. 2.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
3. 3.🔍 Which is the odd one out? (a) spreading gossip (b) apologising sincerely (c) name-calling (d) taking sides at once
4. 4.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
5. 5.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
6. 6.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) bringing up old fights
7. 7.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
8. 8.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
9. 9.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
10. 10.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) name-calling (d) taking sides at once
11. 11.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) finding a middle way
12. 12.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with silence (d) with a winner and loser
13. 13.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
14. 14.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
16. 16.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
17. 17.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) the leader picks alone (d) scrap the project
18. 18.Which of these makes a conflict worse? (a) saying “I feel…” (b) bringing up old fights (c) using a calm voice (d) focusing on the problem
19. 19.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
20. 20.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
21. 21.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
22. 22.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) shouting back (d) focusing on the problem
23. 23.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
24. 24.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 2 (d) step 1
25. 25.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) name-calling (d) finding a middle way
27. 27.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
29. 29.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
30. 30.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
31. 31.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
32. 32.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 2 (d) step 4
33. 33.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
34. 34.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 2 (d) step 4
35. 35.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
36. 36.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) name-calling (d) spreading gossip
37. 37.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
38. 38.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 2 (d) step 3
39. 39.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
40. 40.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True

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