Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 1 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
2. 2.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) arguing angrily (d) answering only friends
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
10. 10.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) staying calm (d) interrupting the asker
11. 11.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
12. 12.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) keeping answers short (d) thanking the asker
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
14. 14.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
17. 17.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) making up an answer (d) rolling your eyes
18. 18.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
21. 21.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
23. 23.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
24. 24.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) thanking the asker
26. 26.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) rolling your eyes (d) looking at everyone
33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) keeping answers short (d) repeating the question
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
39. 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) admitting you don’t know

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