Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 2 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
2. 2.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) admitting you don’t know (d) repeating the question
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
5. 5.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) staying calm (d) thanking the asker
7. 7.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
10. 10.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) staying calm (d) interrupting the asker
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) looking at everyone
18. 18.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) making up an answer
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) arguing angrily (d) thanking the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
28. 28.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) thanking the asker (d) keeping answers short
31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) keeping answers short (d) answering only friends
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) staying calm (d) making up an answer
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) a ten-minute answer (d) thanking the asker
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) repeating the question
40. 40.True or false: “Ask someone else.” is a polite reply. (a) True (b) False

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