Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 10 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
3. 3.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) arguing angrily (d) answering only friends
4. 4.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) rolling your eyes
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
6. 6.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
7. 7.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
10. 10.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) answering only friends
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) interrupting the asker
17. 17.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
18. 18.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) a ten-minute answer (d) arguing angrily
21. 21.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
22. 22.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) interrupting the asker
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
31. 31.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
34. 34.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
35. 35.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
36. 36.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) thanking the asker (d) admitting you don’t know
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
38. 38.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) a ten-minute answer

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