Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 100 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) keeping answers short
3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) keeping answers short
4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) admitting you don’t know
7. 7.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) staying calm (d) keeping answers short
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
12. 12.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
13. 13.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) keeping answers short (d) looking at everyone
18. 18.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) admitting you don’t know (d) keeping answers short
22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) keeping answers short (d) answering only friends
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
27. 27.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) staying calm (d) a ten-minute answer
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) answering only friends (d) arguing angrily
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) arguing angrily (d) a ten-minute answer
36. 36.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) admitting you don’t know (d) interrupting the asker
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) interrupting the asker

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