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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 106 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  2. 2.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  5. 5.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) staying calm (d) making up an answer
  10. 10.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
  11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) admitting you don’t know (d) looking at everyone
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  13. 13.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
  14. 14.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  17. 17.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) thanking the asker
  19. 19.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  20. 20.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) repeating the question (d) thanking the asker
  21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  22. 22.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
  23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
  24. 24.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  26. 26.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  28. 28.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) answering only friends (d) keeping answers short
  29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  32. 32.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) looking at everyone
  33. 33.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  36. 36.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) making up an answer (d) a ten-minute answer
  37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  40. 40.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) arguing angrily (d) making up an answer

Answer key

  1. thank the asker
  2. a poor Q&A habit
  3. True
  4. listen to the question
  5. True
  6. listen to the question
  7. False
  8. an impolite reply
  9. making up an answer
  10. a ten-minute answer
  11. a ten-minute answer
  12. a polite reply
  13. listen till they finish
  14. a poor Q&A habit
  15. a poor Q&A habit
  16. listen to the question
  17. False
  18. interrupting the asker
  19. False
  20. making up an answer
  21. a polite reply
  22. take them one by one
  23. politely ask again
  24. a good Q&A habit
  25. answer briefly
  26. a good Q&A habit
  27. True
  28. answering only friends
  29. answer briefly
  30. False
  31. a polite reply
  32. interrupting the asker
  33. True
  34. a good Q&A habit
  35. an impolite reply
  36. admitting you don’t know
  37. thank the asker
  38. an impolite reply
  39. a good Q&A habit
  40. thanking the asker

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