Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 107 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) making up an answer
2. 2.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) answering only friends
3. 3.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) staying calm (d) admitting you don’t know
4. 4.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
6. 6.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
8. 8.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
9. 9.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
10. 10.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) repeating the question (d) keeping answers short
12. 12.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) rolling your eyes (d) thanking the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) repeating the question (d) looking at everyone
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
25. 25.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) thanking the asker
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) answering only friends (d) interrupting the asker
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) thanking the asker
36. 36.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) interrupting the asker

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