Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 109 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) staying calm (d) thanking the asker
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
4. 4.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) thanking the asker (d) keeping answers short
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
9. 9.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
10. 10.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
11. 11.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) answering only friends (d) making up an answer
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) admitting you don’t know (d) rolling your eyes
16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) answering only friends
17. 17.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) rolling your eyes
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
24. 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
27. 27.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) looking at everyone
28. 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
30. 30.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
31. 31.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) keeping answers short (d) repeating the question
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
35. 35.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
37. 37.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) answering only friends (d) looking at everyone
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
39. 39.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
40. 40.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) rolling your eyes (d) interrupting the asker

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