Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 114 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) making up an answer (d) rolling your eyes
2. 2.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) answering only friends (d) repeating the question
3. 3.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
4. 4.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) rolling your eyes (d) making up an answer
5. 5.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) answering only friends (d) repeating the question
11. 11.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) thanking the asker (d) keeping answers short
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
16. 16.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) repeating the question (d) staying calm
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) repeating the question (d) admitting you don’t know
23. 23.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) thanking the asker
25. 25.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) answering only friends
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
28. 28.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
29. 29.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
30. 30.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) staying calm
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) interrupting the asker (d) a ten-minute answer
38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
39. 39.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
40. 40.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True

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