Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 115 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
3. 3.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) making up an answer (d) admitting you don’t know
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) repeating the question (d) thanking the asker
6. 6.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) repeating the question (d) making up an answer
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
11. 11.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) keeping answers short (d) interrupting the asker
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
15. 15.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
16. 16.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) a ten-minute answer (d) rolling your eyes
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) staying calm
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) interrupting the asker (d) answering only friends
21. 21.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) repeating the question
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
28. 28.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) looking at everyone (d) arguing angrily
29. 29.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) repeating the question
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) staying calm
31. 31.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) thanking the asker (d) rolling your eyes
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
33. 33.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True

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