Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 116 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
9. 9.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) keeping answers short (d) staying calm
16. 16.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) repeating the question
17. 17.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) a ten-minute answer (d) admitting you don’t know
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) admitting you don’t know (d) keeping answers short
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) making up an answer (d) answering only friends
24. 24.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) making up an answer (d) rolling your eyes
28. 28.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) staying calm (d) keeping answers short
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
34. 34.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
35. 35.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) keeping answers short
38. 38.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) staying calm
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one

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