Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 117 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) staying calm (d) repeating the question
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) staying calm (d) answering only friends
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
8. 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) answering only friends
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) looking at everyone
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) answering only friends
14. 14.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
16. 16.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) thanking the asker
18. 18.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) rolling your eyes (d) answering only friends
21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
24. 24.Which of these is a poor Q&A habit? (a) making up an answer (b) admitting you don’t know (c) repeating the question (d) keeping answers short
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
27. 27.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) rolling your eyes
31. 31.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) thanking the asker
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
33. 33.Which of these is a good Q&A habit? (a) admitting you don’t know (b) making up an answer (c) answering only friends (d) arguing angrily
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
36. 36.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
39. 39.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) answering only friends (d) interrupting the asker
40. 40.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”

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