Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
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- 1.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 2.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) thanking the asker (d) admitting you don’t know
- 3.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
- 4.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) looking at everyone
- 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 7.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) answering only friends
- 8.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
- 9.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 10.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
- 11.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) admitting you don’t know (d) a ten-minute answer
- 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
- 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 14.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
- 15.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) making up an answer (d) rolling your eyes
- 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
- 18.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) making up an answer (d) admitting you don’t know
- 19.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
- 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 21.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
- 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 24.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
- 25.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) staying calm
- 26.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
- 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
- 28.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
- 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
- 30.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
- 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
- 32.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) staying calm (d) interrupting the asker
- 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 34.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know
- 35.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 36.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) interrupting the asker (d) keeping answers short
- 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 38.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 40.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
Answer key
- listen to the question
- making up an answer
- True
- answering only friends
- an impolite reply
- answer briefly
- admitting you don’t know
- True
- a poor Q&A habit
- False
- admitting you don’t know
- a polite reply
- an impolite reply
- a poor Q&A habit
- keeping answers short
- a good Q&A habit
- a good Q&A habit
- making up an answer
- say you will find out
- a good Q&A habit
- False
- a polite reply
- listen to the question
- False
- answering only friends
- a poor Q&A habit
- a poor Q&A habit
- “Does that help?”
- a polite reply
- a good Q&A habit
- an impolite reply
- interrupting the asker
- an impolite reply
- a ten-minute answer
- a polite reply
- interrupting the asker
- an impolite reply
- False
- answer briefly
- thank the asker
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