Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 122 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) arguing angrily
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
3. 3.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) keeping answers short
4. 4.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) thanking the asker (d) rolling your eyes
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) making up an answer (d) staying calm
6. 6.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
7. 7.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) keeping answers short (d) thanking the asker
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) rolling your eyes (d) interrupting the asker
15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) answering only friends (d) repeating the question
17. 17.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) looking at everyone (d) arguing angrily
24. 24.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) answering only friends (d) admitting you don’t know
25. 25.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) making up an answer (d) arguing angrily
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) admitting you don’t know
29. 29.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
31. 31.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit

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