Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 123 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) interrupting the asker (d) thanking the asker
2. 2.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
7. 7.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) staying calm (d) making up an answer
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) arguing angrily
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
11. 11.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
12. 12.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
16. 16.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) repeating the question (d) rolling your eyes
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
21. 21.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
29. 29.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
30. 30.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) making up an answer
33. 33.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) repeating the question
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
38. 38.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False

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