Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 126 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
4. 4.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
5. 5.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
6. 6.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
8. 8.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
9. 9.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) admitting you don’t know (d) repeating the question
10. 10.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
11. 11.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
16. 16.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
18. 18.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) answering only friends (d) looking at everyone
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) admitting you don’t know (d) answering only friends
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
25. 25.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
26. 26.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) looking at everyone (d) a ten-minute answer
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
31. 31.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) admitting you don’t know (d) looking at everyone
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
37. 37.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit

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