Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
- 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) making up an answer (d) interrupting the asker
- 3.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
- 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
- 5.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) admitting you don’t know
- 6.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
- 7.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) making up an answer (d) repeating the question
- 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 9.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
- 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 14.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
- 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) looking at everyone
- 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
- 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
- 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
- 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
- 22.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) looking at everyone
- 23.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
- 24.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
- 25.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
- 26.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) answering only friends
- 27.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
- 28.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
- 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 30.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
- 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
- 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
- 33.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
- 34.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
- 35.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
- 36.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) thanking the asker (d) interrupting the asker
- 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 39.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
- 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) answering only friends
Answer key
- a poor Q&A habit
- staying calm
- politely ask again
- an impolite reply
- admitting you don’t know
- True
- making up an answer
- a polite reply
- listen to the question
- False
- thank the asker
- a polite reply
- a polite reply
- True
- thank the asker
- looking at everyone
- True
- False
- answer briefly
- an impolite reply
- an impolite reply
- interrupting the asker
- a poor Q&A habit
- looking at everyone
- False
- staying calm
- False
- True
- listen to the question
- listen to the question
- False
- True
- “Does that help?”
- False
- take them one by one
- thanking the asker
- True
- a polite reply
- questions and answers
- answering only friends
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