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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 127 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) making up an answer (d) interrupting the asker
  3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  5. 5.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) admitting you don’t know
  6. 6.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) making up an answer (d) repeating the question
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  14. 14.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) looking at everyone
  17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  22. 22.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) looking at everyone
  23. 23.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  24. 24.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
  25. 25.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  26. 26.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) answering only friends
  27. 27.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  28. 28.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  32. 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  33. 33.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
  34. 34.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  35. 35.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
  36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) thanking the asker (d) interrupting the asker
  37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  39. 39.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
  40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) answering only friends

Answer key

  1. a poor Q&A habit
  2. staying calm
  3. politely ask again
  4. an impolite reply
  5. admitting you don’t know
  6. True
  7. making up an answer
  8. a polite reply
  9. listen to the question
  10. False
  11. thank the asker
  12. a polite reply
  13. a polite reply
  14. True
  15. thank the asker
  16. looking at everyone
  17. True
  18. False
  19. answer briefly
  20. an impolite reply
  21. an impolite reply
  22. interrupting the asker
  23. a poor Q&A habit
  24. looking at everyone
  25. False
  26. staying calm
  27. False
  28. True
  29. listen to the question
  30. listen to the question
  31. False
  32. True
  33. “Does that help?”
  34. False
  35. take them one by one
  36. thanking the asker
  37. True
  38. a polite reply
  39. questions and answers
  40. answering only friends

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