Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 128 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) answering only friends (d) looking at everyone
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
3. 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
6. 6.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
9. 9.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) staying calm
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) admitting you don’t know (d) staying calm
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
14. 14.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
17. 17.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
18. 18.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) keeping answers short (d) arguing angrily
19. 19.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) a ten-minute answer
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
25. 25.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) repeating the question
28. 28.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) rolling your eyes (d) repeating the question
29. 29.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) looking at everyone
30. 30.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
31. 31.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
34. 34.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) thanking the asker
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
38. 38.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped

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