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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 129 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
  2. 2.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  4. 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) looking at everyone
  5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  7. 7.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) staying calm
  8. 8.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) arguing angrily (d) rolling your eyes
  9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
  10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  11. 11.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  13. 13.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) thanking the asker (d) repeating the question
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) making up an answer (d) answering only friends
  16. 16.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) answering only friends (d) thanking the asker
  17. 17.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  20. 20.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) making up an answer (d) admitting you don’t know
  21. 21.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
  24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  28. 28.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
  29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) repeating the question (d) admitting you don’t know
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  39. 39.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) thanking the asker (d) repeating the question
  40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly

Answer key

  1. looking at everyone
  2. True
  3. thank the asker
  4. rolling your eyes
  5. thank the asker
  6. True
  7. staying calm
  8. repeating the question
  9. thanking the asker
  10. listen to the question
  11. a poor Q&A habit
  12. an impolite reply
  13. interrupting the asker
  14. a polite reply
  15. admitting you don’t know
  16. answering only friends
  17. False
  18. admitting you don’t know
  19. an impolite reply
  20. making up an answer
  21. say you will find out
  22. a polite reply
  23. politely ask again
  24. True
  25. a poor Q&A habit
  26. False
  27. a good Q&A habit
  28. “Does that help?”
  29. a good Q&A habit
  30. a good Q&A habit
  31. True
  32. a poor Q&A habit
  33. an impolite reply
  34. a polite reply
  35. False
  36. True
  37. a ten-minute answer
  38. a polite reply
  39. making up an answer
  40. listen to the question

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