Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 130 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) answering only friends (d) looking at everyone
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) a ten-minute answer
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) staying calm (d) repeating the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) repeating the question (d) a ten-minute answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) interrupting the asker (d) repeating the question
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
13. 13.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) a ten-minute answer
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) interrupting the asker (d) repeating the question
16. 16.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) thanking the asker (d) rolling your eyes
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) making up an answer
18. 18.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) making up an answer (d) answering only friends
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
23. 23.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
24. 24.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) thanking the asker (d) looking at everyone
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) rolling your eyes (d) making up an answer
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) admitting you don’t know (d) interrupting the asker
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
34. 34.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) answering only friends
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) looking at everyone (d) making up an answer
37. 37.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) keeping answers short
38. 38.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
40. 40.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True

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