Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 13 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
2. 2.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
6. 6.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) rolling your eyes (d) staying calm
10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
11. 11.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
13. 13.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) rolling your eyes
16. 16.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) interrupting the asker (d) keeping answers short
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) keeping answers short
19. 19.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) rolling your eyes (d) a ten-minute answer
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) repeating the question (d) thanking the asker
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) making up an answer (d) rolling your eyes
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) looking at everyone
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
29. 29.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) staying calm
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
33. 33.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) thanking the asker
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) looking at everyone
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

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