Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 14 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
3. 3.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
6. 6.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) arguing angrily
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) a ten-minute answer (d) answering only friends
12. 12.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
13. 13.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) thanking the asker (d) rolling your eyes
16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) staying calm (d) interrupting the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) answering only friends
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) a ten-minute answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
29. 29.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
37. 37.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) rolling your eyes (d) a ten-minute answer
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply

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