Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 131 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) rolling your eyes (d) repeating the question
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
5. 5.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) making up an answer (d) rolling your eyes
7. 7.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) thanking the asker
8. 8.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) keeping answers short (d) repeating the question
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) making up an answer (d) rolling your eyes
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) rolling your eyes
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) a ten-minute answer (d) making up an answer
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
20. 20.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
21. 21.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
22. 22.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
26. 26.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
32. 32.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) repeating the question (d) keeping answers short
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) staying calm (d) looking at everyone
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) looking at everyone
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
36. 36.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
37. 37.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) looking at everyone (d) admitting you don’t know
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False

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