Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 132 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
9. 9.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
11. 11.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) a ten-minute answer (d) arguing angrily
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) looking at everyone
15. 15.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) repeating the question (d) admitting you don’t know
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) making up an answer (d) interrupting the asker
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) answering only friends
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) answering only friends
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
23. 23.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) rolling your eyes (d) arguing angrily
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
28. 28.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) making up an answer
29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
32. 32.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) interrupting the asker (d) rolling your eyes
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) admitting you don’t know (d) arguing angrily
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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