Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 133 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) repeating the question (d) answering only friends
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) rolling your eyes (d) keeping answers short
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
7. 7.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
10. 10.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) admitting you don’t know (d) thanking the asker
11. 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) looking at everyone (d) thanking the asker
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) thanking the asker (d) keeping answers short
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) answering only friends (d) a ten-minute answer
16. 16.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) admitting you don’t know (d) staying calm
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
18. 18.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) staying calm (d) interrupting the asker
21. 21.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
25. 25.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) staying calm (d) thanking the asker
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
29. 29.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
30. 30.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
34. 34.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) thanking the asker (d) repeating the question
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
36. 36.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
37. 37.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) answering only friends
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit

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