Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 134 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
3. 3.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) a ten-minute answer (d) repeating the question
5. 5.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
6. 6.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
9. 9.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) staying calm (d) a ten-minute answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) a ten-minute answer (d) repeating the question
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) a ten-minute answer
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) looking at everyone (d) answering only friends
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) a ten-minute answer (d) repeating the question
22. 22.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) thanking the asker (d) admitting you don’t know
23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) making up an answer
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
30. 30.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
31. 31.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) admitting you don’t know (d) keeping answers short
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) repeating the question (d) keeping answers short
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) admitting you don’t know (d) interrupting the asker
40. 40.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit

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