Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 136 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
2. 2.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) staying calm (d) a ten-minute answer
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
9. 9.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) looking at everyone (d) interrupting the asker
10. 10.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) looking at everyone (d) staying calm
11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) answering only friends (d) interrupting the asker
12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
13. 13.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
14. 14.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
16. 16.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) thanking the asker (d) repeating the question
17. 17.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) repeating the question
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) keeping answers short
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) admitting you don’t know
20. 20.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
22. 22.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) a ten-minute answer
24. 24.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) answering only friends (d) looking at everyone
25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) making up an answer (d) a ten-minute answer
28. 28.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
31. 31.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) answering only friends (d) arguing angrily
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) staying calm (d) rolling your eyes
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply

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