Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 137 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) arguing angrily
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
7. 7.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) repeating the question
9. 9.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) staying calm (d) looking at everyone
10. 10.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
11. 11.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) interrupting the asker (d) keeping answers short
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
13. 13.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) repeating the question
15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) staying calm (d) admitting you don’t know
18. 18.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) rolling your eyes (d) arguing angrily
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) answering only friends (d) interrupting the asker
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) arguing angrily (d) interrupting the asker
28. 28.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) a ten-minute answer (d) making up an answer
30. 30.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
31. 31.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
33. 33.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) making up an answer (d) staying calm
36. 36.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
37. 37.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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