Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 138 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
4. 4.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
5. 5.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) staying calm (d) repeating the question
10. 10.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) arguing angrily (d) rolling your eyes
12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) answering only friends (d) interrupting the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) looking at everyone (d) answering only friends
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) admitting you don’t know
20. 20.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) answering only friends (d) arguing angrily
21. 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
28. 28.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
34. 34.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
35. 35.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) thanking the asker
36. 36.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) admitting you don’t know (d) thanking the asker
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
38. 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) interrupting the asker
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) rolling your eyes
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True

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