Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 139 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
3. 3.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) repeating the question (d) rolling your eyes
4. 4.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) rolling your eyes
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) answering only friends (d) interrupting the asker
7. 7.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) a ten-minute answer
11. 11.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) answering only friends
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
20. 20.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) thanking the asker
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) a ten-minute answer (d) making up an answer
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
32. 32.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) making up an answer
33. 33.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) making up an answer (d) keeping answers short
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) answering only friends
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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