Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 141 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) rolling your eyes
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) a ten-minute answer (d) interrupting the asker
5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) admitting you don’t know
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
7. 7.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) arguing angrily (d) repeating the question
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) thanking the asker
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) looking at everyone
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) repeating the question (d) keeping answers short
18. 18.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) a ten-minute answer (d) rolling your eyes
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
20. 20.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
21. 21.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) thanking the asker (d) keeping answers short
23. 23.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) looking at everyone (d) answering only friends
27. 27.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) looking at everyone (d) repeating the question
34. 34.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
35. 35.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
40. 40.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”

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