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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 142 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  3. 3.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) looking at everyone (d) rolling your eyes
  4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) rolling your eyes (c) admitting you don’t know (d) keeping answers short
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  6. 6.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) rolling your eyes
  7. 7.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  11. 11.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  12. 12.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) keeping answers short (d) admitting you don’t know
  13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
  14. 14.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  15. 15.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  16. 16.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  19. 19.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  21. 21.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) thanking the asker
  22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  23. 23.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) interrupting the asker
  25. 25.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) admitting you don’t know
  26. 26.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  29. 29.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) thanking the asker (d) admitting you don’t know
  30. 30.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) staying calm (d) repeating the question
  31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  32. 32.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
  33. 33.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  34. 34.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) rolling your eyes (d) thanking the asker
  35. 35.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  37. 37.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
  38. 38.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) making up an answer (d) thanking the asker
  39. 39.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply

Answer key

  1. a poor Q&A habit
  2. a polite reply
  3. looking at everyone
  4. rolling your eyes
  5. a polite reply
  6. keeping answers short
  7. False
  8. thank the asker
  9. answer briefly
  10. thank the asker
  11. a poor Q&A habit
  12. interrupting the asker
  13. politely ask again
  14. True
  15. questions and answers
  16. a good Q&A habit
  17. a good Q&A habit
  18. a polite reply
  19. listen till they finish
  20. an impolite reply
  21. thanking the asker
  22. False
  23. True
  24. staying calm
  25. admitting you don’t know
  26. True
  27. thank the asker
  28. True
  29. arguing angrily
  30. arguing angrily
  31. False
  32. keeping answers short
  33. False
  34. rolling your eyes
  35. True
  36. listen to the question
  37. thanking the asker
  38. making up an answer
  39. False
  40. a polite reply

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