Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 143 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) making up an answer (d) arguing angrily
3. 3.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) admitting you don’t know
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) looking at everyone
12. 12.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
14. 14.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
21. 21.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) admitting you don’t know (d) looking at everyone
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
23. 23.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) arguing angrily (d) repeating the question
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) keeping answers short
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) thanking the asker (d) staying calm
31. 31.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) interrupting the asker (d) making up an answer
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) interrupting the asker (d) answering only friends
34. 34.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) interrupting the asker (d) staying calm
36. 36.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
39. 39.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
40. 40.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all

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