Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 144 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
6. 6.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
7. 7.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) looking at everyone (d) making up an answer
15. 15.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) admitting you don’t know (d) answering only friends
17. 17.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
18. 18.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) thanking the asker
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) admitting you don’t know
20. 20.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
21. 21.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) interrupting the asker
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) keeping answers short (d) thanking the asker
27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) looking at everyone (d) admitting you don’t know
36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
38. 38.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”

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