Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 145 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
2. 2.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) interrupting the asker
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) arguing angrily
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) thanking the asker (d) looking at everyone
12. 12.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
15. 15.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) making up an answer
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) looking at everyone
19. 19.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
20. 20.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
21. 21.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) keeping answers short
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
26. 26.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) admitting you don’t know (d) a ten-minute answer
27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) admitting you don’t know
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) answering only friends (d) making up an answer
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
37. 37.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
38. 38.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
39. 39.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) interrupting the asker
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker

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