Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 146 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
4. 4.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
6. 6.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
8. 8.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
10. 10.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
11. 11.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) answering only friends (d) looking at everyone
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) a ten-minute answer
16. 16.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
17. 17.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
19. 19.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) thanking the asker (d) rolling your eyes
20. 20.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
21. 21.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
28. 28.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) answering only friends (d) arguing angrily
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) repeating the question (d) staying calm
36. 36.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) thanking the asker (d) repeating the question
37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) thanking the asker (d) a ten-minute answer
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly

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