Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 147 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) looking at everyone (d) keeping answers short
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
7. 7.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
10. 10.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) a ten-minute answer (d) making up an answer
11. 11.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) making up an answer
12. 12.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) making up an answer (d) thanking the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
14. 14.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) arguing angrily (d) making up an answer
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) staying calm (d) interrupting the asker
18. 18.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
19. 19.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) rolling your eyes
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) keeping answers short (d) thanking the asker
23. 23.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
24. 24.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) making up an answer (d) interrupting the asker
25. 25.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) keeping answers short (d) interrupting the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
29. 29.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
33. 33.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) a ten-minute answer
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
35. 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
36. 36.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) repeating the question (d) arguing angrily
37. 37.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
39. 39.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
40. 40.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) staying calm

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