Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 148 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) making up an answer
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) repeating the question (d) looking at everyone
7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) making up an answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
13. 13.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) interrupting the asker (d) repeating the question
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
22. 22.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
25. 25.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
31. 31.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) keeping answers short (d) admitting you don’t know
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) rolling your eyes (d) repeating the question
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) admitting you don’t know
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) rolling your eyes
39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
40. 40.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) making up an answer

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