Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 149 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) making up an answer (d) answering only friends
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) making up an answer (d) staying calm
6. 6.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) making up an answer
9. 9.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
10. 10.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
17. 17.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
19. 19.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) a ten-minute answer (d) rolling your eyes
21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) thanking the asker (d) keeping answers short
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) a ten-minute answer (d) staying calm
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) keeping answers short (d) staying calm
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) arguing angrily (d) staying calm
29. 29.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
32. 32.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) keeping answers short (d) admitting you don’t know
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) looking at everyone (d) interrupting the asker
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) keeping answers short (d) thanking the asker

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