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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 150 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  3. 3.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  11. 11.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) interrupting the asker (d) making up an answer
  12. 12.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) looking at everyone (d) arguing angrily
  13. 13.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) thanking the asker (d) rolling your eyes
  16. 16.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) interrupting the asker
  17. 17.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) repeating the question
  18. 18.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
  19. 19.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  20. 20.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know
  21. 21.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
  22. 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  24. 24.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
  27. 27.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  31. 31.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) repeating the question (d) rolling your eyes
  32. 32.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) interrupting the asker
  33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) staying calm (d) keeping answers short
  34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  38. 38.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) staying calm
  39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly

Answer key

  1. True
  2. a poor Q&A habit
  3. take them one by one
  4. a polite reply
  5. False
  6. a polite reply
  7. an impolite reply
  8. a good Q&A habit
  9. a polite reply
  10. thank the asker
  11. admitting you don’t know
  12. looking at everyone
  13. False
  14. a polite reply
  15. thanking the asker
  16. interrupting the asker
  17. rolling your eyes
  18. “Does that help?”
  19. a good Q&A habit
  20. a ten-minute answer
  21. say you will find out
  22. True
  23. True
  24. True
  25. a poor Q&A habit
  26. politely ask again
  27. listen till they finish
  28. a polite reply
  29. a good Q&A habit
  30. questions and answers
  31. rolling your eyes
  32. keeping answers short
  33. a ten-minute answer
  34. a poor Q&A habit
  35. thank the asker
  36. a poor Q&A habit
  37. True
  38. staying calm
  39. a good Q&A habit
  40. answer briefly

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