Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 151 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
2. 2.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
7. 7.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) rolling your eyes
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) thanking the asker (d) arguing angrily
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) thanking the asker
12. 12.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) rolling your eyes (d) arguing angrily
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) arguing angrily (d) interrupting the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
15. 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
16. 16.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) looking at everyone (d) admitting you don’t know
21. 21.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
22. 22.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) rolling your eyes (d) repeating the question
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
28. 28.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) thanking the asker (d) looking at everyone
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) looking at everyone (d) repeating the question
31. 31.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) answering only friends (d) making up an answer
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) interrupting the asker (d) looking at everyone
35. 35.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
38. 38.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
39. 39.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) rolling your eyes (d) repeating the question

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